Delivery Policy

• Signed delivery notes, waybills, or invoices constitute proof of delivery and confirm the quantity and quality of goods delivered.

• All orders and variations are subject to these terms. Written orders are preferred, though Click Tech may accept telephonic orders at its discretion.

• Click Tech may split deliveries into multiple shipments with customer consent. Each order may be invoiced and delivered separately.

• Risk of damage or loss passes to the customer upon signature of the delivery receipt. Customers are responsible for insuring goods until fully paid for.

• Click Tech may engage third parties to transport goods. If the customer chooses their own transport, they indemnify Click Tech against any claims arising.

• Delivery, installation, or performance times are estimates; Click Tech is not liable for losses due to delays.

• Invoices and deliveries are only processed once payment has cleared. Deliveries are scheduled according to the weekly delivery plan.

Exceptions:

• Stock shortages may cause delays or partial deliveries.

• Public holidays or extraordinary events may temporarily adjust delivery schedules.

Orders for Collection:

• Identification may be requested (Driver’s License or Certified ID).

• Stock confirmation from sales staff is required before collection.

Orders for Delivery:

• By default, parcels are sent via the most cost-effective service unless otherwise requested.

• Orders exceeding R10,000 are delivered at no charge using the standard delivery service and are within weight range.

• Customers may select faster delivery at an additional cost.

• Extra surcharges, such as fuel or outlying area fees, are the customer’s responsibility.

• Delivery times are estimates, not guaranteed dates.